Terms & Conditions

About Us

Decor Cladding Centre Ltd: We opened our doors in October 2004 as the first dedicated supplier of internal Upvc decorative cladding and associated trims. With over 32 years experience in the plastics industry we have a wealth of knowledge. Our range is (we believe) the largest and most comprehensive, available. If you require any advice regarding installation please do not hesitate to contact us.

Our Address/Showroom

Decor Cladding Centre Ltd
Unit 20A Second Avenue
Drum Ind Est
Birtley
Co Durham
DH2 1AG

Tel/fax: 0191 492 1233

Company Registration No: 05251224

VAT Registration No: 847 7138 93

Delivery & Returns

Delivery Information

Once you place an order, we will e-mail you to confirm that we have received it. All orders are dispatched within 5 working days from receipt of order (usually next day).

You will receive a confirmation e-mail once your order has been dispatched.

Delivery Prices

• Delivery is charged at £8.99(inc. VAT) (mainland UK) for all orders under £150.
• For orders over £99 delivery is free

For Deliveries outside UK, Highlands, Scottish Isles, Channel Islands, Northern Ireland & Eire, please contact us for delivery prices.

Your order will be delivered at any time between 8am and 6pm, unfortunately we are unable to specify a specific time or time slot. If our carrier is unable to deliver, you will be able to contact the carrier to arrange re-delivery in most cases.

Guarantee

If you are not completely satisfied with your cladding products, you have 14 days to return your order to us (See returns section below) for a full refund.

Returns

You have the right to change your mind and return your product to us, unused, within 14 working days of receiving your order.

Any packaging or security seals must be intact. You will be responsible for paying postage costs for the returned item(s). Any refunds or replacements will be processed upon return receipt of the returned item(s).

If you receive a damaged, faulty or incorrect item, please contact us within 3 working days to let us know and we’ll arrange to refund or replace the item(s). Any refunds or replacements will be processed upon return receipt of the returned item(s).

Decor Cladding Centre Ltd cannot be held responsible for items lost or damaged when being returned to us. Always obtain a Certificate of Posting and consider using a Signed For service.

Customer Services

All correspondence should be directed to:
Decor Cladding Centre Ltd
Unit 20A Second Avenue
Drum Ind Est
Birtley
Co Durham
DH2 1AG

Tel/fax: 0191 492 1233

Our email address is: info@decorcladdingcentre.co.uk

Privacy Policy

What information do we collect?

When you place your order online, we need to know your name, e-mail address, home address and credit/debit card details. This allows us to process and fulfill your order and contact you if we encounter any problems with your order.

How do we use your information?

Your personal data is used only to process your order. We use PayPoint to process your payment. Decor Cladding Centre Ltd does not have access to view, print, write down or otherwise store your personal payment details.

We will not share your personal details with any third parties and have taken all steps necessary to ensure your online privacy and security is maintained at all times.

Accessibility

Every effort has been made to ensure accessibility to decorcladdingcentre.co.uk at all times. If you require any information that you cannot obtain for our website, Please contact us at info@decorcladdingcentre.co.uk

Copyright

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Decor Cladding Centre Ltd, or its content and technology providers, design agencies or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

1. Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Decor Cladding Centre Ltd,
2. Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.